Quality
A quality system rarely fails because of the standard; it fails because the evidence is scattered. Here every record hangs on the requirement it satisfies — and readiness is a number.
Every feature
28 features, grouped by area of work. Every one of them exists in the product.
Standard & readiness
ISO 9001 in plain language
The standard's requirements, clauses 4 to 10, in understandable words — with a status per requirement: open, covered or justifiably excluded.
Guided gap analysis
32 plain-language questions, four answers each — that produces your starting picture without anyone having read the standard first.
Certification readiness as a percentage
How many requirements are backed by evidence and which are still missing — a number that actually steers the project.
Roadmap to certification
The milestones from gap analysis to certificate. Enter a target audit date and the system works the due dates out backwards and flags anything overdue.
Evidence builds up as you work
Approved documents, events, audits, reviews, risks and objectives count automatically towards the matching requirement — existing records can be linked as well.
DIN 77200 industry profile
A second view of the standard for security service providers: DIN 77200-1 status is derived from your ISO evidence, plus a service instruction type and a site audit template. With Securo QM Pro.
Document control
Controlled documents
From the quality policy to the work instruction — with status draft, under review, valid or archived, a review date and a template catalogue for a quick start.
Versions, release & read receipts
Who reviewed, who released, who confirmed the valid version — the evidence an auditor asks for first.
My reading list
Anyone on a document's distribution list finds the valid version under “My reading list” and confirms it with one click — again after every new release.
Events & improvement
Complaints, non-conformities & ideas
One inbox for everything that goes wrong or could be better — complaint, non-conformity, improvement idea, incident. The complaint trend shows categories per month; the customer can be picked from the CRM.
Public complaint link
Your customers report an issue through a link without signing in; it lands in the inbox as a complaint. Generating a new link invalidates the old one.
Import from the guard logbook
Events and special incidents from the guard logbook become a QM incident with one click — without duplicates. With Securo QM Pro, an active DIN 77200 profile and the guard logbook.
Causes & corrective actions
Guided 5-why analysis, immediate and corrective actions with an owner and a deadline — and the later effectiveness check.
Risks, objectives & changes
Risks & opportunities
Kept separate and each rated by likelihood and impact. The matrix shows as a heatmap where things get tight.
Planned changes
In the “Changes” tab you plan changes to the quality system with purpose, possible consequences and required resources — from draft to implemented, as evidence for clause 6.3.
Objectives & metrics
Measurable quality objectives with an action plan and the progress derived from it — plus the metrics you track anyway.
All QM due dates in one list
Corrective actions, effectiveness checks, document reviews, risk reviews and objective deadlines — instead of hunting across five pages.
Audit & review
Internal audit
From planning, auditor and independence through to findings and the report as a PDF — the mandatory record under clause 9.2.
Audit programme
A target frequency and the next due date per area — after each completed audit it moves on automatically and shows up under “Tasks”.
Fill in checklists on the move
Yes/no at the touch of a button, a scale, free text and a photo per question. A finding becomes an action straight away, the result comes as a PDF — with your own templates for walk-throughs.
Management review
The management review under clause 9.3 — the mandatory inputs are filled in automatically, you assess and decide. Minutes as a PDF.
Certification
Certification cycle
Stage 1 gate check, every date of the three-year cycle and the external audits — your cockpit on the way to the certificate.
Non-conformities from the external audit
Record the certification body's major and minor non-conformities — each gets a 90-day deadline from the audit date automatically, with actions and effectiveness check.
Evidence package for the auditor
A ZIP with the audit readiness report as a PDF and every uploaded piece of evidence, sorted by clause — your case packed for the audit.
Weekly digest by email
Once a week, everything that is overdue or due in the next 14 days — with nothing due, deliberately no email is sent.
Organisation & context
Context, stakeholders & processes
Internal and external issues — including climate-relevant ones with a justification — interested parties with their requirements, and the process map with a turtle description per process.
Competence matrix & training plan
Required qualifications per role, actual evidence per person with expiry warnings, and planned training including effectiveness assessment.
Suppliers & measuring equipment
Suppliers with an approval status (approved, conditionally approved, blocked), evaluated against your own criteria (8.4) — plus the measuring-equipment register with calibration under 7.1.5.
More views from Quality
Screens from day-to-day operation — demo data, but no retouching afterwards.
Causes & corrective actions
Guided 5-why analysis for the complaint, plus immediate and corrective actions with owner and deadline.
Risks & opportunities
Rated by likelihood and impact — the matrix shows as a heatmap where things get tight.
Complaints, non-conformities & ideas
One inbox for everything that goes wrong or could be better — with the customer from the CRM.
Controlled documents
From the quality policy to the work instruction — with status, version and templates for a quick start.
ISO 9001 in plain language
Clauses 4 to 10 in understandable words — with a status per requirement and its evidence.
Internal audit
Planning, auditor, findings and actions — the mandatory record under clause 9.2.
DIN 77200 industry profile
A second view of the standard for security providers — the DIN status follows from your ISO evidence.
Certification cycle
Stage 1 gate check, every date of the three-year cycle and the external audits.
Works well with
These modules share the same data — together they remove the double data entry.
Fleet
Vehicles, trip log, taxable benefit, dispatch, costs and deadlines.
Tasks
From a fast notepad to projects with board, sprints and timeline — with a calendar and Outlook sync.
Support
A helpdesk for email, widget, live chat and callbacks — with macros, deadlines in business hours, a knowledge base and reporting.
Part of Securo Hub
This module is part of the Securo Hub platform — one login, shared data, one design. Use it standalone or together with others.